Got Questions?
We’ve Got Answers.
Quick answers so you can get back to what matters most.
Wash and Fold FAQ
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$30 minimum (≈15 lb, before delivery + HST)
Wash & Fold: $2.10/lb*
Most customers hit the minimum with just 1 kitchen bag.
*Express service: $2.60/lb + $5 fee.
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Same-Day Service (Express)
Any turnaround under 24 hours = Express
Express icon marks eligible time slots
Limited capacity + rush fee
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Any sturdy bag works. Most customers use garbage bags.
• Separate items that need special care or hang‑dry into a clearly labeled bag.
• Place stain notes on top and/or on the app when ordering.
Express Service FAQ
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Same‑day or next‑day depending on pickup time and volume.
• Limited spots per day.
• Watch for Express time slots in the app or booking page.→ Select Express when booking.
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Usually yes if capacity allows.
• Message or call us; we’ll confirm availability.
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Express service has a $5 rush fee.
Wash & Fold: $2.60/lb
Comforters & Blankets: +$10 per item
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To qualify for same-day turnaround, Express orders must be picked up before 2PM.
Orders placed after 2PM will be delivered the following day.
Comforters & Blankets FAQ
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Yes—twin through king.
• We assess fabric/fill and choose the right cycle.
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Use a separate bag.
• List any stains/odors to target.
Rug Cleaning FAQ
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We clean machine-washable rugs only — small, medium, and large. No delicate or dry-clean-only materials.
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Yes—rugs are cleaned in their own dedicated load using machines large enough to handle them properly. No cross-contamination with clothing or linens.
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Most rugs are returned next-day, but deep-soil or oversized rugs may require more time.
→ Need it faster? Add Express for same-day turnaround (when booked by 2PM).
Coveralls & Workwear FAQ
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Yes. We handle coveralls and industrial garments.
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Absolutely. We offer weekly, biweekly, or monthly pickups.
Perfect for crews, shift workers, or anyone who wants fresh coveralls without the hassle. -
Any sturdy bag works. Most customers use garbage bags.
Pricing & Payment FAQ
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Orders over $50 in the city of Sudbury deliver free; under $50 add a small fee.
• Fees and minimums vary by zone.Delivery Fee and order minimums visible at checkout.
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Payment is taken before delivery.
• Card on file makes it fast.
Still have questions? Need help booking a pickup?
We’re here to make laundry day easy — every step of the way.

